Salesforce Update: Alabama Extension's Progress.

In 2024, Alabama Extension adopted Salesforce for program planning, event scheduling and reporting, marketing, and client interactions. Working with campus and vendor partners, we launched Program Planning in the fall of 2024 and recently released the Special Events and Interaction modules after extensively reviewing all program plans. Despite taking more time, effort, and money than expected, this project has significantly improved effectiveness and efficiency for our organization. Join us to learn about our Salesforce journey and discover the progress that we have made and the lessons we have learned.